Product Review: Dragon Naturally Speaking Premium 11

If you are a business owner or student whose speaking skills far outdo your typing skills, or you’re just looking for a speedier way to finish typing, then the Dragon Naturally Speaking Premium 11 software will be of interest to you. Typists who suffer with carpal tunnel may also be interested in this software as a solution to providing relief to their arthritic wrists.

What is Dragon Naturally Speaking Premium 11 Software?

Dragon Naturally Speaking is a software that uses your voice to interact with your computer’s keyboard and mouse in order to automatically type for you. No hands needed for typing!

Dragon Naturally Speaking Specifications:

-Amazon Price: Starting at $87.99

-Eligible for free shipping to select countries outside the United States

What are the pros about Dragon Naturally Speaking 11?

Applications: The Dragon Naturally Speaking software works with most Windows applications: Microsoft Word, Excel, Outlook, Internet Explorer, Open Office Writer, and more.

Platform: Works with Windows 7, Vista, 2000, and XP.

Creation: As software, Dragon Naturally Speaking 11 can help you dictate, edit and format documents. Additionally, you can create spreadsheets and presentations, search the internet, send emails and instant messages; create appointments and schedules. All of this is done just by simply speaking!

Speed: This software enables your spoken words to appear on the computer screen up to three times faster than if you typed it yourself. When you want a certain command performed, simply tell your computer to do it and it obeys. This efficient method helps you to work faster.

Installation: Installing this software is easy. It can take as little as a few minutes. It comes with onscreen help and tutorials.

Accessories: The Dragon 11 Premium includes a high quality headset.

Freedom: With software such as this, you have the freedom to stand up and move around. You don’t have to be confined to sitting at your desk in order to type.

What are the cons about Dragon Naturally Speaking 11?

Customer Service: Although the software is easy to install, there are some people who may still need additional assistance. Unfortunately, the company’s customer service is not the best solution. They seem to have incompetent workers handling their phone calls. The product includes a trifold card with quick instructions. Nevertheless, this still can not substitute for good customer service. If you are lucky enough, you will either be a computer wiz or know someone who is whenever you need assistance with the software.

In addition, Nuance’s (Dragon’s manufacturer) free technical service is limited – 90 days. Afterwards you may be charged for any calls directed towards them. Granted, there are other companies with this same policy; however, this is a drawback to the consumer in need of assistance. Again, it helps if you’re lucky enough to either be a computer wiz or know someone who is whenever you need assistance with the software.

Refund Policy: After 30 days, consumers are unlikely to get a refund. Unfortunately, this is another policy being adopted by several companies these days.

Overall, is Dragon Naturally Speaking Premium 11 worth purchasing?

Nobody likes bad customer service. In fact, it can be the death of a business. However, if the product that business is selling is extraordinary, then there may be hope of survival within that business – based simply on their product. In short, an amazing product can often make bad customer service worth overlooking, especially when you can always find help in other resources.

This is the case with Nuance and its software Dragon Naturally Speaking.

Granted you will have to become comfortable with the software. What is meant by this is you will have to train the software to adjust to your voice so that it can understand you and thus, type properly. Nevertheless, this is still a good investment for typists. It beats spending hours every day typing. So yes, it is worth purchasing for assistance with your typing needs. When your typing projects are completed faster and with fewer errors versus typing, you will be thankful for the invention of this software.